Supporting the Growth of Japanese Companies in the U.S. as an IT Partner
Fuji Soft America was established in June 2015, with smartphone evaluation services as its core business.
In 2017, we launched our system integration services—including system development, implementation, and maintenance support—for Japanese companies operating in the U.S.
As of 2025, we have been serving a growing number of clients.
Challenges Faced by Japanese Companies in the U.S.: The Struggle to Secure Talent
For Japanese companies expanding overseas, especially in the U.S., securing sufficient resources is no easy task.
According to JETRO's 2024 Survey on Japanese Companies Operating Overseas | North America Edition, three out of the top four "management challenges" cited by Japanese companies in the U.S. were related to employment:
- Rising employee wages
- Employee recruitment
- Employee quality
Additionally, the report indicates that a significant number of companies recognize a shortage of IT talent as a severe issue.
The Importance of IT Strategy and the Dilemma of Japanese Companies
It is now widely recognized that leveraging IT strategically is essential for business success.
In overseas markets where securing talent is particularly challenging, efficient operations through IT systems and real-time, data-driven management decisions are critical to staying competitive.
Many Japanese business leaders in the U.S. feel the importance of IT more acutely than they did in Japan.
However, as mentioned earlier, securing sufficient IT talent within their own company is extremely difficult.
As a result, many executives find themselves caught in a dilemma: "We want to accelerate digital transformation, but we lack the internal resources to do so."
Over the years, we have met and worked with numerous business leaders struggling with these very challenges.
What Is the Role of a System Company?
Business management involves a complex interplay of functions, including sales, accounting, procurement, inventory management, operations, human resources, and marketing.
For these operations to function smoothly, not only must each department be optimized individually, but an integrated system must connect the entire organization.
To achieve this, IT is not just a tool—it acts as the "nervous system" of a business.
A well-designed IT system enables smooth data flow, enhances decision-making accuracy, and improves operational efficiency.
Conversely, without a proper IT infrastructure, information becomes fragmented, inefficiencies arise, and growth is hindered.
That is why we at Fuji Soft America do not simply sell IT systems.
Instead, we strive to be a partner that deeply understands our clients' businesses, identifies their management challenges, and builds solutions using IT to address them.
Even the most expensive systems are meaningless unless they align with business strategies and operational workflows.
True value is only realized when end-users in the field can effectively utilize these systems to drive business success.
Our Commitment as Professionals
At Fuji Soft America, we have set our company goal as:
"A team of professionals who contribute to the success of our clients while also achieving growth and business success ourselves."
What Defines a Professional?
A professional is someone who possesses the necessary knowledge, skills, and experience, delivers appropriate output, and receives fair compensation for their value.
However, our vision of a professional goes beyond just IT expertise.
We believe that mastering business knowledge and practical skills is just as critical as technical expertise.
By understanding our clients' businesses in depth and speaking their language, we ensure that we are not just system providers but true partners in solving their challenges.
Instead of simply delivering IT solutions, we focus on comprehensively addressing management challenges and operational intricacies to propose solutions that genuinely make a difference.
We stand alongside our clients, collaborating to tackle business challenges, devising holistic solutions, and leveraging IT to drive real transformation.
Ultimately, our greatest strength lies in our unwavering commitment to supporting our clients' success every step of the way.